Legal Notices & Policies
Legal Notices & Policies for Beyond Agents AI
Effective Date: 10/23/2024
At Beyond Agents AI, we are committed to transparency and safeguarding our business and clients. This section outlines our legal policies to protect both parties and clarify our terms and expectations. Please review the following policies carefully.
1. Disclaimer
The services and AI solutions provided by Beyond Agents AI are for informational and operational purposes only. We do not guarantee specific results or outcomes. The effectiveness of our solutions depends on various factors, including client input and business environments.
Beyond Agents AI is not responsible for any damages, losses, or harm that may result from the use of our services. Clients are encouraged to seek professional advice when integrating AI solutions into their business processes. Beyond Agents AI is not liable for decisions made based on information or services provided.
2. Cookie Policy
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device to help us analyze web traffic and improve our service offerings. By using our website, you consent to the use of cookies.
You may opt to block cookies through your browser settings. However, this may impact your ability to use certain features of our website. For detailed information about managing cookies, please refer to your browser’s help section.
3. Refund Policy
All fees paid to Beyond Agents AI for services are non-refundable unless specifically agreed upon in a service contract. In the event of errors or issues with service delivery, clients may contact us at [email protected] within 30 days for a review. Refunds will be provided solely at the discretion of Beyond Agents AI based on the circumstances.
4. Acceptable Use Policy (AUP)
We expect all clients to use our AI solutions in a lawful and ethical manner. You agree not to use Beyond Agents AI’s services for:
• Engaging in illegal or fraudulent activities, such as hacking, phishing, or unauthorized access to systems.
• Distributing harmful software such as viruses or malware.
• Conducting harassment, defamation, or abusive behavior toward others.
• Sending spam or unsolicited communications through our AI agents or chatbots.
• Any other purpose that violates the rights of others or is deemed inappropriate by Beyond Agents AI.
We reserve the right to terminate your access to our services without notice for violations of this policy.
5. Service-Level Agreement (SLA)
Beyond Agents AI is committed to delivering reliable and high-quality AI solutions. We aim to provide 99.9% uptime for our services. In the event of service interruptions, we will take reasonable steps to restore functionality within within the quickest possible timeframe.
For critical issues, clients can expect a response from our support team within 3 hours during our working hours. While we strive to offer uninterrupted services, planned maintenance or unforeseen events may temporarily disrupt access. We will notify clients in advance of planned maintenance where possible.
6. Limitation of Liability
To the maximum extent permitted by law, Beyond Agents AI and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of business, revenue, profits, or data, arising from the use of our AI solutions or services. This limitation applies even if Beyond Agents AI has been advised of the possibility of such damages.
In no event shall our total liability for any claims related to your use of our services exceed the amount paid by you to Beyond Agents AI in the 12-month period preceding the event giving rise to the claim.
7. Governing Law
These terms and any disputes arising from your use of the Site or Services will be governed by and construed in accordance with the laws of the state of Delaware USA. Any legal proceedings must be brought exclusively in the courts located within Delaware. By using our services, you agree to submit to the personal jurisdiction of these courts.
8. Dispute Resolution
If any dispute arises concerning your use of Beyond Agents AI services, we encourage you to contact us directly at [Insert Contact Email] to attempt a resolution. If the matter cannot be resolved informally, you agree to binding arbitration in [Insert Jurisdiction] as the sole method of dispute resolution. By agreeing to arbitration, you waive the right to pursue any dispute in court or participate in a class-action lawsuit.
9. Modifications to Policies
We reserve the right to update or modify these policies at any time without prior notice. Any updates will be posted to this page, and your continued use of our services constitutes acceptance of any changes.
Contact Information
For any questions or concerns about our legal policies, please contact us at:
Email: [email protected]